1. Introduction
Thank you for choosing Voxio! We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and share your information in connection with our services, including our customizable AI assistants designed to enhance customer engagement.
2. Information We Collect
We collect various types of information about our users, including:
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Personal Information: This includes data that can be used to identify you, such as:
- First name
- Last name
- Email address
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Usage Data: We automatically collect information about your interactions with our services. This may include:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of access
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Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our website. For more information, please refer to our Cookie Policy.
3. How We Use Your Information
Voxio uses the information we collect for several purposes, including:
- To provide and maintain our services.
- To personalize user experiences and improve our offerings.
- To communicate with you about updates, promotions, and services.
- To process transactions and manage your account.
- To monitor and analyze usage and trends to enhance our website and services.
4. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
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Third-Party Service Providers: We use third-party vendors to facilitate our services (e.g., cloud computing providers). They have restricted access to your personal data and can only use it to perform their functions on our behalf.
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Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests, or when we believe disclosure is necessary to protect our rights or the rights of others.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
5. Data Security
Voxio employs industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no security system is perfect; therefore, we cannot guarantee its absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. When your data is no longer needed, we will delete it in a secure manner.
7. Your Rights
You have certain rights regarding your personal information, including:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request the deletion of your personal data.
- The right to object to or restrict the processing of your data.
- The right to data portability.
To exercise these rights, please contact us using the contact information provided below.
8. Children’s Privacy
Voxio does not knowingly collect personal information from children under the age of 16. If you believe we have collected such information, please contact us, and we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by revising the “Effective Date” at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Team at:
Email: [email protected]
